Wednesday, April 13, 2011

How to Get the Best Cruise Deal

Should I wait to book my cruise?
Well that depends on you. Do you have the luxury of traveling at the last minute? If not, contact your local cruise agent and book well in advance. This will assure you the best cabin at the best rate available. That doesn’t mean that the cruise rate won’t change; but if you are dealing with a good agent, they will guarantee to change your rate if the cruise line adjusts the prices prior to final payment.
How do I know if I am dealing with a good agent?
Check out the company you are dealing with – try using one that has a good reputation or touts they are “Top Producers” with the cruise line of your choice. This typically means that they have buying power and will have special pricing or amenities available.
When is the best time to travel?
If you are traveling to any exotic port, there are usually softer booking periods in which pricing can be hundreds of dollars lower. For example, if you are sailing to Alaska – book in May or September and your savings will be substantial. Caribbean is dirt cheap in the fall – it’s so inexpensive, it’s almost free. Well, maybe not, but it can be less than $100 dollars per day which is cheaper than staying home. Again, choose a reputable, knowledgeable agent who can guide you to these savings.
How do I find the best cruise deals?
Ask your travel agent if they send out weekly specials. Most competent agents send out a weekly e-mail promotion. This will give you a heads up when they have special cruise deals. In other words, agents regularly have access to cruise line promotions that include: shipboard credit, cabin category upgrades, reduced payment deposits, coupon booklets for onboard savings, and even free gratuities. But you will miss the deal, if you don’t know about it.

Friday, April 1, 2011

Are travel agents dinosaurs?

Why call a travel agent instead of going direct? Good Question! And about 5 years ago, it was predicted that being a travel agent was a dying profession, and in the age of technology, travel agents would become extinct. Well, here it is 5 years later and the agent community is alive and thriving. Yes, it is true that booking an airline ticket is a commodity, so they’re not quite the order takers they once were. Today’s travel agent will help you figure out not only where your next vacation will be; they will help you weed through the piles of information on the internet and let you know what’s real and what’s not.

Why you SHOULD use a Travel Agent

  • The biggest myth surrounding travel agents is that they “charge” for their services. And for the most part, their service is complimentary. Perhaps not for an airline ticket (because airlines have cut out paying any commission), but for travel – such as cruises, tours and land packages, their commission is paid by the vendor. Which means – travel agent’s services are FREE to you!

  • You get the BEST DEAL by calling on a Cruise Planners/American Express Travel Consultant. We don’t work for any one cruise line or tour operator – we search all cruise lines to find you the best deal for the best available cabin at the time of booking. And the best part is a travel agent will continue to work for you even after the deposit. So, if a cruise line has a rate change, we call and lower your price. If you book directly with the supplier, does the cruise line call you to let you know there has been a price reduction? I doubt it!

  • A good agent will also provide advice – once you pull into a port of call, now what? Try to Google the words “Mediterranean cruise” and you will see 1.5 million results. Yikes! Where do you start to look? Who is legitimate and who isn’t? A good travel agent will guide you and let you know which is the most popular site to see or even some hidden secrets they’ve uncovered while traveling. When calling a cruise line directly, do you think the hourly person who answers the phone can offer the same advice?

  • If you run into trouble on a weekend while traveling, will the cruise line agent help? Most agents check their e-mail or voice mail during the weekend just in case of any emergency. 

  • Your time is valuable. Give an agent a call and let them know what trip you are interested in and let them do all the work. Why spend hours and hours searching the internet or calling each cruise line? Call a Cruise Planners/American Express Specialist and they will save you time and money.

  • Who has the best deals? If I call direct, will I get the best possible deal? Yet another myth is that many online sites run exclusive promotions or hold space months in advance. This supposedly gives them an advantage on certain ships and sailing dates. Travel agents have access to all the best promotions as well. You might receive extra shipboard credit to spend onboard or pre-paid gratuities so all tipping is included. And on some itineraries a unique shore excursion is available. They aren’t available on all sailings, but if you book in advance you are more likely to enjoy a special extra perk.

  • A travel agent can help you customize your vacation! So you want to have a family reunion, get married or renew your vows onboard? Call an agent today! Don’t try and book this through the cruise lines or on your own as it will likely become a nightmare. By booking through a reputable agent, they will take the burden off of you and become the “party planner”. They can set up cocktail parties, beach parties, special shore excursions, wedding receptions, meeting rooms, dining arrangements. Leave it to the pros!